Privacy Policy

Effective Date: 01/01/2024

UrbanGrains (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [Insert Website URL] (the “Website”).

1. Information We Collect

a. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and delivery address.

b. Non-Personal Information: We collect data such as browser type, IP address, device information, and browsing activity to improve user experience.

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance website functionality and analyze traffic.

2. How We Use Your Information

a. To process orders and deliveries.

b. To improve customer service and support.

c. To personalize user experience and improve our website.

d. To send promotional emails, offers, and updates (you can opt out anytime).

e. To comply with legal obligations and prevent fraud.

3. How We Share Your Information

a. With service providers such as delivery partners to fulfill orders.

b. With marketing partners to provide relevant offers and advertisements.

c. If required by law or to protect our legal rights.

4. Data Security We implement appropriate security measures to protect your information but cannot guarantee absolute security.

5. Your Rights and Choices

a. You can access, update, or delete your personal information by logging into your account.

b. You can opt out of marketing communications by following the unsubscribe link.

c. You can disable cookies in your browser settings.

6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Children’s Privacy UrbanGrains does not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

8. Changes to This Privacy Policy We may update this policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Email: mail@urbangrains.in

Address: Vijay Nagar, Indore